Method: We use USPS Priority flat rate shipping.
Packaging: Your order will arrive in an insured Priority box from USPS.
FREE SHIPPING applies to all orders over $44.00 (excluding applicable sales tax and shipping costs).
Orders under $44.00 will be billed USPS Priority Flat Rate shipping charges:
(We never charge you, the customer, any more than it actually costs to ship via USPS flat rate, and we do our best to keep your costs to a minimum.
Delivery Time: In stock items usually ship within 3 business days of the order date. Depending on your location, most items will arrive within 4-7 business days. If you're in a rush, we'll do our best to accommodate your needs. If you have any questions regarding shipping (or anything else!), please don't hesitate to contact us. (Sue@catartforcatlovers.com)
Location: Currently, we ship to the continental US only.
Returns, Exchanges, and Refunds:
If your product arrives broken, you're protected. Every one of our USPS shipments are insured for that rare occurrence. USPS will refund your costs.
If you're dissatisfied with one of our products for any other reason, please contact us at Sue@catartlovers.com. Customer satisfaction is something we take seriously, and we'll do our utmost to make you happy.
Please keep in mind that our coasters and trivets are mounted on ancient marble, are not perfectly square, and are textured by nature. They have organic holes and flea bites, which we find beautiful. We chose these marble stones over smooth ceramic tile because they have individual personalities and a ton of history, just like cats!
Also, we've done our best, through the magic of photography and photo editing software, to replicate the true colors of our art work. But please know that your screen might not display the colors accurately. We have no control over that, but we can say that our paintings are jewel toned and vivid. (If exact colors are important to you, consult our home page for our Show Schedule, and come see us, and the cats! in person).